Ensuring Vendor Management Integrity
At Cupola Investigation Agency, we go beyond basic vendor verification to ensure that your vendor management company is truly holding vendors accountable. Too often, businesses trust vendor management firms to oversee their third-party providers, only to discover that due diligence is lacking, and vendors are merely “phoning it in” rather than actively performing their duties. Our Vendor Management Verification services provide an extra layer of oversight, ensuring that your vendors are actively on the job, meeting contractual obligations, and delivering the services you’re paying for.
We conduct on-site inspections, real-time monitoring, and performance audits to verify that vendors are physically present and performing their assigned tasks. Through GPS tracking, timestamped photo and video evidence, and unannounced check-ins, we confirm that your vendors are actively engaged in their work and not cutting corners. Additionally, we assess their adherence to safety protocols, industry standards, and service-level agreements, ensuring your business receives the quality of service it deserves.
If needed, our investigations can include employee interviews, work log verification, and cross-checking vendor-reported activity with actual field performance. This prevents fraudulent billing, ghost employees, and exaggerated service claims, helping you avoid unnecessary costs and contract violations. Whether your vendors are in facility maintenance, security, construction, or any other industry, we provide clear, evidence-backed reports to confirm their accountability.
At Cupola Investigation Agency, we believe that effective vendor management requires proactive oversight, not blind trust. If you suspect your vendor management company isn’t thoroughly verifying vendor performance, we can step in to provide unbiased, third-party verification.
Cupola Investigation Agency specializes in vendor program dissemination. Not all vendor programs are equal – some vendor programs are designed to stifle surveillance competition, which does not help your business. We pride ourselves on assessing vendor programs in the marketplace and can advise you on those with unfair business practices vs those that actually help your vendors achieve their potential and enable excellent services to you.